Privacy Policy

From Blooming Homes we are committed to regulatory compliance and respect for the privacy of users. Within the duty of transparency, we detail the processing of personal data that we can carry out, as well as the rights recognized by current regulations.

If you have any questions or need additional information, you can contact our Data Protection Officer at the following e-mail address [email protected].

Who is responsible for the data?

Headline: Bloom Capital, S.L. (“Bloom Capital") (hereinafter referred to as "Blooming Homes”)
Registered office: Mallorca Street, 260, 08008 - Barcelona (Spain).
Data Protection Officer (hereinafter “DPO”): [email protected]

Blooming Homes offers its professional services through Bloom Capital SL, an entity validly incorporated under Spanish law. Blooming Homes acts as Data Controller in accordance with Spanish data protection regulations.

From whom do we obtain personal data?

The personal data processed through www.bloominghomes.es (the “Website”) are provided directly by the user through the forms provided for this purpose or through the communication channels detailed in each of the sections of the site.

The user guarantees that the data provided are true, accurate, complete and that he/she will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.

In the event that the user provides data of third parties, he/she declares to have a legitimate reason to do so and agrees to transfer the information contained in this privacy policy, exempting Blooming Homes from any liability in this regard. However, Blooming Homes may carry out verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

The data marked with an asterisk (*) in the forms provided on the Web Site are necessary to carry out the purpose for which the data are collected. If the user does not provide them, it will not be possible to carry out the processing (e.g. to respond to a query made from the Web Site).

What categories of data do we process?

In accordance with the different purposes and the processing carried out from the Website and the contact channels specified therein, Blooming Homes will process the following categories of personal data:

Identification and contact information: name and surname, e-mail and telephone number.
Data used for profiling: information related to the use of the Website, subscription to the Blooming Homes newsletter, registration for events through the Website, request for information on services or participation in quality surveys.
Browsing data: IP, advertising ID, your behavior on the Website.
Other data provided directly by the user in communications through the channels provided for this purpose.

For what purposes will we process personal data?

Blooming Homes, will treat the data provided by the user for the following purposes:

Manage and respond to contact requests made by the user, either through the forms provided for this purpose on the Website, corporate email addresses or other forms of contact that are indicated.
Manage the subscription to the newsletter made through the Blooming Homes Website, as well as periodically send electronic commercial communications about services, events and news related to the professional activity of Blooming Homes, unless otherwise indicated or the user opposes or revokes his consent.
Periodically send commercial and/or promotional information related to the contracted services sector and of added value for end users, electronic and/or conventional means, unless otherwise indicated or the user opposes or revokes their consent.
Manage your registration and attendance to events organized by Blooming Homes.
Perform anonymous statistical reports regarding access habits, preferences and user behaviors on the Website.
To elaborate a commercial profile based on the information provided by the user to Blooming Homes in order to send personalized commercial communications about the services offered by Blooming Homes. The user may object at any time to the processing of his/her data for this purpose.
To conduct quality and satisfaction surveys regarding the quality and satisfaction with the services provided by Blooming Homes, as well as to carry out analysis of the reports and statistics obtained from the responses.
To comply with legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention.

On what basis will we process personal data?

Blooming Homes treats the user's data in accordance with the following legitimate bases:

Manage and respond to contact requests made by the user: the processing of data derived from this purpose is the consent that the user may withdraw at any time. In the event that the user withdraws consent, the query or question raised cannot be processed.
Periodically send electronic commercial communications: the processing of your data for marketing purposes, relating to Blooming Homes' own services for its customers, will be based on legitimate interest based on the exception provided for in Article 21.2 of the Law on Information Society Services and the provisions of recital 47 of the General Data Protection Regulation. The legitimate interest is based on the performance of direct marketing in order to offer the user products and services that may be of interest to them and thus achieve their loyalty. However, the user has the right to object to this processing at the time he/she provides his/her data and at any time thereafter. When the user is not previously provided with services by Blooming Homes and there is no previous contractual or pre-contractual relationship, the data will be processed on the basis of the consent given by the user.
Manage the subscription to the newsletter made through the form provided for this purpose on the Website: the processing of data derived from this purpose is the consent that the user may withdraw at any time. In the event that the user wishes to stop receiving commercial or promotional communications from Blooming Homes, he/she may request to unsubscribe from the service by sending an email to the following email address: [email protected] or by clicking on the link that will appear at the bottom of the commercial communications sent.
Manage your registration and attendance at events organized by Blooming Homes: the processing of data derived from this purpose is the consent that the user may withdraw at any time.
To make anonymous statistical reports regarding the access habits, preferences and behaviors of users on the Website: all processing derived from this purpose will be based on the legitimate interest, recognized to the data controller by the data protection regulations. This legitimate interest is based on being able to offer users the services of Blooming Homes with the highest quality and best possible experience.
To elaborate a commercial profile: the processing derived from this purpose is legitimized in the legitimate interest based on the information provided by the user himself and the information related to his activity on the Website, in order to send personalized commercial communications, based on the user's tastes and preferences. However, the user has the right to object to this processing at any time.
Conduct quality and satisfaction surveys related to quality and satisfaction: the processing derived from this purpose will be based on the legitimate interest, recognized to the data controller by the data protection regulations. This legitimate interest is based on being able to offer users the services of Blooming Homes with the highest quality and best possible experience. The information obtained will be deleted once the corresponding statistical report has been drawn up, which in no case will contain personal data. However, the user has the right to object to this processing at any time.
To comply with legally established obligations: All processing derived from this purpose will be based on compliance with a legal obligation.

The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others.

How long do we process the data?

The user's personal data will be kept by Blooming Homes for the following periods:

Manage and respond to contact requests made by the user: the data will be kept for the period necessary to process and respond to your request and, once completed, will keep them blocked for the period of limitation of legal actions arising from that request.
Manage the subscription to the newsletter made through the Web Site, as well as periodically send electronic commercial communications: the data will be processed until the user opposes the sending of these or revokes his consent.
To manage your registration and attendance at events organized by Blooming Homes: the data will be kept for the period necessary to manage the event and, once the event is over, it will be kept blocked for the period of limitation of legal actions arising from the aforementioned request.
To make anonymous statistical reports regarding access habits, preferences and user behaviors on the Website: the information will be used in aggregate form for the preparation of reports, statistics and analysis, during the period necessary to process and prepare the aforementioned reports, statistics and / or analysis, and, once completed, will keep them blocked, during the period of limitation of the legal actions arising from the aforementioned request.
To elaborate a commercial profile: the data will be processed in accordance with this purpose until the user opposes to the processing and, in no case, it will refer to a period longer than one (1) year.
To carry out quality and satisfaction surveys related to quality and satisfaction: the data provided for this purpose will be kept for the duration of the surveys and, once the survey is over, it will be kept blocked for the period of limitation of the legal actions that may arise from it,
To comply with the legally established obligations: the data provided to comply with the obligations derived from the services offered by Blooming Homes will be kept for the legally established periods.

To which recipients will the data be communicated?

Blooming Homes will rely on the collaboration of third party service providers that may have access to your personal data, which will process on behalf of Blooming Homes the user's data, in order to provide services. Blooming Homes follows rigorous procedures for the selection of suppliers in order to comply with its obligations regarding data protection, including the subscription of the corresponding data processing contract in accordance with art. 28 of the RGPD.

In those cases in which the user registers for events organized by Blooming Homes and other commercial partners, suppliers or third parties, the data provided by the user may be communicated, with sufficient legitimacy, in the terms that, where appropriate, are reported in the specific registration processes.

Additionally, we inform you that certain data, within the framework of the regulations in force or of the contractual relationship that you maintain, may be communicated to:

Public Administrations, in the cases provided by law, based on compliance with a legal obligation.
Courts and Tribunals, in the cases provided for by law, based on the fulfillment of a legal obligation.
State Security Forces and Corps, in the cases provided by law, based on compliance with a legal obligation.
Banks and financial institutions for the collection of the services provided by Blooming Homes to its customers.
Other legal professionals, when such communication is required by law, or for the execution of the contracted services.

Where are the personal data processed?

The personal data provided by the user will be processed within the European Economic Area. However, in those cases in which Blooming Homes has service providers outside the European Union, these international transfers are regularized through the subscription of the corresponding Standard Contractual Clauses, in accordance with the European Commission Decision 2021/914, regarding the new set of standard contractual clauses for the transfer of personal data to third countries in accordance with the General Data Protection Regulation, thus meeting the commitment of Blooming Homes with the protection, integrity and security of the personal data of the users, in accordance with the established legal requirements.

What security measures are taken to protect personal data?

From the commitment of Blooming Homes with the protection of personal data and privacy of users, we have adopted the legal, technical and organizational measures necessary to protect the personal data provided, ensuring the standards set in the regulations, and the necessary security measures to prevent its loss, manipulation, dissemination or alteration.

Encryption of communications between the user's device and Blooming Homes servers.
Encryption of the information in Blooming Homes' own servers.
Other measures to prevent access to user data by third parties.

What rights does the interested party have?

The user, by writing to Blooming Homes at Calle Mallorca, 260, Ático, 08008 - Barcelona (Spain), through the following e-mail address [email protected], You may, at any time and free of charge, exercise the following rights:

a) Right of Access:

You will have the right to be informed by Blooming Homes whether or not it is processing your personal data and, if so, to have access to such data and to receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.

b) Right of Rectification and Deletion:

You will have the right to request the deletion of personal data provided that the legal requirements are met, and the rectification of inaccurate data concerning you when, among other reasons, they are no longer necessary for the purposes for which they were collected.

c) Limitation of processing, revocation of consent and total or partial opposition to processing:

In certain circumstances (for example, in the event that the applicant disputes the accuracy of his or her data, while the accuracy of the data is being verified), he or she may request that the processing of his or her personal data be restricted and processed only for the purpose of asserting or defending claims.

You also have the right to revoke the consent given and to object to the processing at any time, for reasons related to your particular situation, in case the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purpose of direct marketing and profiling). In this case, Blooming Homes will cease processing, unless legitimate reasons are demonstrated.

d) Portability of your data:

You will have the right to receive the personal data that you have provided to Blooming Homes in a structured, common and machine-readable format, and to be able to transmit it to another data controller without being prevented from doing so by the data controller to whom you have provided it, in the cases legally foreseen for this purpose.

e) Automated individual decisions:

Also, in addition to the above rights, in case of automated decisions, including profiling, you have the right to obtain human intervention by Blooming Homes and to express your point of view and challenge the decision.

f) Others:

Likewise, when personal data is transferred to a third country or an international organization, you have the right to be informed about how you can access or obtain a copy of the appropriate safeguards concerning the transfer.

You may also file a complaint regarding the protection of your personal data before the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that Blooming Homes has violated the rights that are recognized by the applicable regulations on data protection.

Changes in the privacy policy

To ensure that the data protection guidelines always comply with current legal requirements, Blooming Homes reserves the right to make any changes necessary to meet current legislation.

Last update: January 2026.